Reasons to Use a Mobile POS System in Your Restaurant

Reasons to Use a Mobile POS System in Your RestaurantCredit red mango / Shutterstock If you ansturm a restaurant, you need a point-of-sale system. Current POS systems have the technology to improve customer retention, protect customer data and drive sales. But what if you run an on-the-go restaurant? What if you dont want to pay for POS hardware but still want to offer your customers great features?Mobile POS systems allow restaurants to increase sales and retain customers all while using their own tablets or smartphones. This means geschftlicher umgang owners can have lower upfront costs and still enjoy great software.The best mobile restaurant POS systems can operate seamlessly on relatively cheap hardware and deliver an easy-to-use interface that drastically increases the value to the operator,said Rory Crawford, CEO of BevSpot, a Boston-based restaurant software management company.Editors note Looking for information on POS systems? Use the questionna ire below and our vendor partners will contact you to provide you with the information you needThere are some clear advantagesto using mobile POS systems. Here are the five main benefits.1. Lower setup costsOne of the benefits of mobile POS systems is the reduced upfront costs and ease of implementation. Instead of installing brand-new hardware, you can often download an app or work directly with your POS provider to set up software on mobile devices you already have. In a business with already tight margins, this canreduceoverhead when you switchto a mobile POS solution. It can also give greater flexibility down the line.Mobile POS systems are compatible with all devices, so restaurant owners dont need to worry about investing in additional proprietary hardware or equipment in order to integrate a POS system into their existing operations,said Mary Fabro, CMO of Hostme. That means owners dont need to lock themselves into any additional vendor contracts.2. Ease of useMobile POS solu tions are usually intuitive and very easy to use. In addition to helping your staff, this means you can process transactions quicker, turn tables faster and increase the efficiency of your system. Many mobile POS systems also feature paperless options, so customers can opt for email or text receipts. Eliminating steps in the checkout process means your team can focus on taking orders and your customers can get their food quickly. Interested in POS systems? Check out our best picks and reviews.Some mobile POS systems are known as at-table solutions, which means guests can pay using a businesss device directly at their table. Erik Ploof, vice president of business development and marketing for TableSafe, said these solutions help with efficiency.Restaurants also gain greater waitstaff efficiency, affording them the time to provide more in-person tafelgeschirr instead of ushering checks,Ploof said.3. Transparent operationsbehauptung systems can also provide businesses with better repor ting and a more transparent record of operations. For a small business owner, its important to have clear information around your POS system. By prioritizing reports, you can get better insights into each terminal, how your staff is leveraging this technology and how to retain customers.Mobile POS systems give restaurant owners or managers the ability to closely monitor their establishments operations, even when he or she is not onsite at the restaurant,Fabro said.4. IntegrationsBecause mobile POS solutions involve the latest technology, its easy to keep them up to date and integrate them with other platforms your business uses. This can include accounting software and order management software. By using mobile POS technology, you can create another data trail to integrate with your operations.These mobile POS systems are also much easier for other critical mobile restaurant systems, including staffing management, online ordering and delivery, and cost management to integrate with t han traditional systems, which provides the user with greater overall value,Crawford said.5. Customer servicePerhaps the biggest benefit of using a mobile POS system is customer service. Customer profiles can be linked in the software so you can set up rewardprograms for repeat visitors. You can also store valuable customer information so you can treat them like family when they visit your establishment. If you keep your software up to date, it also helps keep customer payment information secure.Restaurant operators can gain greater efficiencies and increased customer satisfaction, both of which contribute to a stronger bottom line,Ploof said. Its really about giving consumers peace of mind. Matt DAngelo Matt DAngelo is a Tech Staff Writer based in New York City. After graduating from James Madison University with a degree in Journalism, Matt gained experience as a copy editor and writer for newspapers and various online publications. Matt joined the staff in 2017 and covers technology for geschftliches miteinander.com and geschftlicher umgang News Daily. 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